Helping Those in Need Since 1919

Providing vital aid through programs including food, clothing & emergency services to individuals and families in our community.

Please Help

Providing basic needs, including food, clothing & emergency services to individuals and families in our community.

We Are Feed Niagara

Member food banks of Feed Ontario, working together across the region to ensure no one goes hungry in Niagara. We believe access to food is a basic human right.


St. Catharines

12 North Street, St. Catharines
Full shop service: Mon – Fri 9am to 3pm
Extras: 12:30pm – 3:30pm


19 Albert Street West, Thorold
Mon – Fri: 9am to Noon – 1pm to 3pm

Housing Help

129 Church St, St. Catharines
Mon – Fri: 9am to noon – 1pm to 3pm

who we are and what we do

Community Care, St. Catharines & Thorold has been meeting the needs of the less advantaged in our community since 1919 – almost 105 years! The fundamental principles on which the agency was founded have not changed and our mission remains to compassionately provide vital services and assistance to individuals and families which help bridge their journey to self sufficiency.

Our 20 integrated programs range from food and shelter security to emergency services and supports that lead to the independence clients strive to achieve.

Although most programs are delivered within the communities of St. Catharines & Thorold, the Trustee and Niagara Nutrition Partners Programs are delivered on a regional basis.

Community Care is also one of the 10 food bank partners under Feed Niagara. This agency is part of  both Provincially and Nationally recognized associations, through it’s affiliation with Feed Ontario and Food Banks Canada. This allows access to more food security programs, grants and ensures we have strict health and safety standards implemented and mandated by our associations.

Tummies filled in the month of April

New clients registered in the month of May

Plots in our community garden

Students registered for our back to school program

Ways to Give


Your gift helps provide the basic necessities for those in need.

Order a Barrel

We deliver & pick up donation barrels to support local food drives. Thanks for your support!
Most needed items


The holidays can be tough & everyone can use a little Christmas magic. Help us & join our team of merry elves.


We welcome volunteers with strong communication skills, patience and compassion.

What’s Happening!

Snacks N' Sneakers

The Snacks n’ Sneakers back to school program returns to Community Care to help students start classes on the right foot!

Community Care of St. Catharines & Thorold, in partnership with Canadian Tire Bank (CTB), United Way and Accenture are pleased to be able to offer CTB’s Snacks ‘n Sneakers program again this year. Each child registered with Community Care attending JK – Grade 12 is eligible for the program and can receive a backpack with school supplies, healthy snacks and a pair of brand-new sneakers. Parents should register with the shoe sizes of each eligible child in their household.

Registration begins July 26 and will be available Monday – Friday from 9am until 4pm. To register, please call (905) 685-1349 for St. Catharines or (905) 227-9240 for Thorold.

Pickup dates will be August 21 – 25 and August 28 – September 1, 2023.

After the Bell

After the Bell returns to CC for 2023!

This program focuses on providing those in need with nutritional snacks to help bridge the gap between school programming in the summer months. The snack packs will be available as an extra item to clients as part of their monthly shop in our food room.

Thank you to all partners of the programming for ensuring our youngest clients are provided with healthy snacks this summer. 

Community Care joins the Grape and Wine Parade once more! The big day returns on September 23!

Bring your non-perishable food donations along for us to collect, and fill the boot once more with the St. Catharines Firefighters collecting monetary donations.

This year, Community Care will have a table in the park following the parade, accepting all donations and waiting to meet YOU, our biggest supporters. Be sure to find us and say hello!

The Great Holiday Food Drive Returns for 2023!

Our largest event of the year returns once again to fill the bus and our shelves in support of our community members in need.

In recent years, many in our community are facing challenges they never imagined possible. Job insecurity, the inability to provide basic needs for family, and having to make choices between paying rent or feeding children. This year we are spreading holiday joy across all of Niagara. Every donation is important, every dollar matters – With your help we can make sure every child experiences some holiday magic and no one goes hungry.

Join us at the St. Catharines Market Square on Friday, Demember 8 from 6am until 6pm to hear live updates on the Holiday Express’s travels through the city, grab some coffee/tea/hot cocoa and lunch with us and enjoy the afternoon! Other features at the market will include:

  • Accoustic band playing festive classics
  • Holiday mini session with local photographer, Jessica Bishop – offering 1 digital image for only $20!
  • Special appearances by some very special guests!
  • Holiday gifting market!

Our Holiday Express will travel across the city to participating stores to collect donations. This list will be posted here and shared on social media so that you can help us fill the bus and feel good!

Donor FAQS

How can I best help Community Care?

A monetary gift is one of the best ways to help Community Care St. Catharines & Thorold as many of our suppliers will double the value of the donation. All donations $20 and over will receive a charitable gift receipt, suitable for income tax purposes and our gratitude.

Donations of food and clothing make a great impact - our food security program is one of the most needed services we offer, and every individual donation helps us to provide this. Our Thorold location accepts food, clothing and household goods like small appliances as well!

Volunteering is another great way to support the work done at Community Care - without our volunteers, we could not provide all of the services that we do!

What are the most needed items?

Our most needed items change as needs and stock flucuate - be sure to check out our Instagram & Facebook pages for up-to-date items as we post these updates weekly on Wednesday.

On an on-going basis, are always in need of canned proteins, granola bars, hearty stews and soups with protein as well as diapers in sizes 4 and up. Examples include:

  • Beans, baked in sauce
  • Canned pasta (SpaghettiO's and Beefaroni)
  • Canned fruit
  • Spaghetti sauce
  • Canned veggies
  • Granola bars
  • Canned proteins (fish, turkey, ham, sardines etc.)
  • Stews & soups (the best options include protein!)


  • Mens shoes
  • Linens - all size bedding and towels
  • All size new undergarments
  • Mens & womens jogging pants


  • Feminie hygiene products
  • Diapers size 4 and up
  • Baby wipes

Does Community Care accept clothing & household donations?

Community Care is pleased to accept gently used seasonal appropriate items for our clothing room, up to 2 bags per donor. Items we accept include:

  • Mens/Ladies/Childrens attire including hoodies/pants/shoes/boots/blouses/new undergarments
  • Bedding/Towels
  • Household items – accepted only at our Thorold location (19 Albert St W )

We accept donations Monday through Friday between 8:30 – 4:30.

How can I become a volunteer?

Volunteers have long been an important part of the Community Care team - we simply could not do all that we do without them!

If you are interested in volunteering kindly complete and submit the volunteer application.

Can I donate a car to raise funds?

You can! You will need to donate your vehicle through Donate A Car Canada and it will either be recycled or sold at auction (depending on its condition, age and location). The proceeds from this donation will be allocated to us! You will receive a tax receipt and we will put your gift to good use.

Donate a vehicle.


Yes, you can! Please fill out this form and email it to Idella at

Support FAQS

How can Community Care help me?

Community Care is proud to provide 20 integrated programs and services which include, but are not limited to, food security, housing supports and emergency services and support.

Our food programs support clients with emergency food, which is available on a daily basis, regular food bank support, new baby bundles and senior support. For the first visit, new clients must register and bring proof of income, address (if housed), and any proof of your identity (for example a piece of mail, an OW stub, or health card can work).

Our Housing Help Centre provides support to vulnerable people at risk of losing their housing. You do not need ID to visit the Housing Help Centre and access Prevention programs. We can also asisst with obtaining identification records through our regional ID Clinic program - this program applies to any resident of the Niagara region, and is serviced out of our St. Catharines location.

If you are in need, please call us today to find out more about how we can help to meet your specific needs.


Do I have to live in St. Catharines?

Most of our programs are served too residents of our locations, however our ID Clinic is a regionally offered program. 

Our food bank services are available for clients in these cities - our Thorold clients can access our Thorold food bank and our St. Catharines clients can access our Thorold food bank. Any of our clients can access our Thorold Thirft Store for clothing needs, however our St. Catharines location does also offer a clothing room. 

Contacts for those outside of St. Catharines and Thorold:

  • If you are in other parts of Niagara please visit to find your local food bank provider.
  • If you are in a housing crisis outside of St Catharines - Thorold, please dial 211 to learn about resources in your local community.
  • If you are facing an eviction by a landlord and need legal support, contact the Niagara Legal Clinc.

I need to access the emergency food program but lost my ID. Can I still get help?

Absolutely! In lieu of ID, a piece of mail with name and address will allow us to register you. If you don't have permanent housing and need ID, we can help you through our ID Clinic program - please complete the aplpication for this program here.

Do you provide emergency supplies?

We provide emergency grab-and-go food bags, available Monday - Friday from 9am until 3:30pm.

For other emergency needs and support, please contact us at (905) 685 - 1349 ext. 234 to be connected with someone who can help.


How do I register for Christmas Help?

To register for Holiday Help, please call 905-685-1349 for assistance. Registration starts in early November.

Community Partners

A big T H A N K  Y O U to all for being part of our Community of Care!