utility assistance

Home 9 Energy

utility assistance 


As of January 1, 2024, Niagara Region will be taking over all of the utility grant application programs previously administered by Community Care and other agencies across the Region.





For NEEF & LEAP grants for Alectra and sub-utility companies (e.g. Wyse & Metergy), apply online to the Ontario Works Discretionary team here or call them at 905-641-9960 ext. 6072. For Enbridge or Hydro One, apply first for LEAP by calling the United Way Simcoe Muskoka at 1-855-487-5327 before requesting any additional assistance through NEEF from the Ontario Works Discretionary team.  


 Ontario Electricity Support Program

The Ontario Electricity Support Program, or OESP, is an OEB program that lowers electricity bills for qualifying lower income households in the form of a monthly credit on your bill. Eligibility depends on household income and size and is available to the account holder. You can apply online or renew your application at www.ontarioelectricitysupport.ca

If you are on Ontario Works or ODSP, please have your case manager submit the application for you. If you are not on OW or ODSP and you need assistance applying for the first time or renewing your OESP application, our program staff can submit the application on your behalf. Please contact us at (905) 984 – 8955 ext 300 .