Emergency Services During COVID-19

COMMUNITY CARE ST CATHARINES AND THOROLD
12 North Street, St.Catharines


Business Hours: 8:30 – 4:00 Monday to Friday

All face to face services are closed to the public. However we are maintaining emergency food security. We are accepting donations of “Food and Funds” at this time.

Within the agency social distancing is in practice. Regular hygiene (ie: hand washing, cleaning of any surfaces, etc) is practiced diligently by staff still on premises. We are following the guidelines of Niagara Public Health and Food Banks Canada

Food Security:

Distribution is between 10 and noon, 1 - 3, Monday to Friday.

We are providing emergency bags of food through our warehouse door off North Street. Identification is required. Our inventory is stable at the moment, however we are going through 8 skids of food per day and may have to adjust amounts distributed in the future.

Clothing Program:

If you are in need of clothing, you can call Community Care (905-685-1349) and place a clothing order. As we are still not able to accommodate shops in the space inside, items will be selected and bagged by staff. Everything has been washed. Pick up will be arranged for a designated time frame.

Donations:

Given the current situation, we are accepting donations of “FOOD AND FUNDS” only at this time. Unfortunately we are not able to accept donations of clothing and household goods at this time.

FOOD DONATIONS:

  • accepted at the agency during business hours 8:30 – 4:00 Monday to Friday
  • donation bins are in all grocery stores and are picked up daily

FUNDS (MONETARY DONATIONS):

  • monetary donations can be accepted at the warehouse door during business hours
  • donations can be made over the phone during business hours 905-685-1349 or visit our secure donation portal: www.communitycarestca.ca/donation

Phone Numbers: 905-685-1349
FAX Number: 905-685-3938

 


 

COMMUNITY CARE ST CATHARINES AND THOROLD
19 Albert Street West

Business Hours: 8:00 – 4:00 (closed 12 – 1) Monday to Friday 

All face to face services are closed to the public. However we are maintaining emergency food security. We are accepting donations of “Food and Funds” at this time.

Within the agency social distancing is in practice. Regular hygiene (ie: hand washing, cleaning of any surfaces, etc) is practiced diligently by staff still on premises. We are following the guidelines of Niagara Public Health and Food Banks Canada

Food Security:

We are providing emergency bags of food through our warehouse door off Towpath (map is posted on warehouse door). Identification is required. Our inventory is stable at the moment, however we are going through 8 skids of food per day and may have to adjust amounts distributed in the future.

Distribution is between 10 and noon, 1-3 Monday to Friday.

Clothing Program:

If you are in need of clothing, you can call Community Care (905-227-9240) and place a clothing order. As we are still not able to accommodate shops in the space inside, items will be selected and bagged by staff. Everything has been washed. Pick up will be arranged for a designated time frame.

Donations:

Given the current situation, we are accepting donations of “FOOD AND FUNDS” only at this time. Unfortunately, we are not able to accept donations of clothing and household goods at this time.

FOOD DONATIONS:

  • accepted at the agency during business hours 8:30 – 4:00 Monday to Friday
  • donation bins are in all grocery stores and are picked up daily

FUNDS ( MONETARY DONATIONS):

  • monetary donations can be accepted at the warehouse door during business hours
  • donations can be made over the phone during business hours 905-227-9240

monetary donations through our secure website: www.communitycarestca.ca

Phone Numbers: 905-227-9240
FAX Number: 905-227-1290

 


HOUSING HELP SERVICES
COMMUNITY CARE ST CATHARINES AND THORLD

The Housing Help Centre is open for client services 10-12 and 12:30-2:30.
All face to face services are closed to the public and physical distancing is in practice.

Regular hygiene (ie: hand washing, cleaning of any surfaces, etc) is practiced diligently by staff still on premises

Income Tax Clinics – spring 2021

Trusteeship:

  • People will be receiving their cheques with no contact through our front door. Monthly budget of basic needs has resumed
  • All utilities will be paid based on last month’s budget
  • TD bank cheque cashing privilege - 31 Queen St.
  • Rents will be mailed or direct deposited to TD accounts only

ID clinic – by appointment only. Please call Diane at 905-685-1349 x221

Service Canada clinic - halted temporarily

OESP electricity credit will still be done remotely via, fax, phone or email

LEAP Enbridge and Hydro One – people are instructed to contact United Way Simcoe Muskoka
1-855-487-5327. Verification will be done via Housing Help.

LEAP Electra applications can be taken over the phone and managed remotely

Housing Services – people can be assisted remotely via phone or email

Niagara Regional Housing
Applications will be taken over the phone and sent to NRH. If any information is missing NRH will send the client a letter and the client can return missing information directly to NRH via email, regular mail or fax.

Phone Numbers: 905-984-8955
FAX Number: 905-985-8838

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